Delivery Excellence Senior Analyst
The Delivery Excellence Senior Analyst will be responsible for analysing processes to identify weaknesses and suggest improvements. This role supports a Process Transformation whereby the employee will help in defining the global standard during this multiyear transformation. Work with stakeholders to create an enhanced customer experience for Accenture.
Key Responsibilities:
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Partner with key stakeholders within Accenture.
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Work with the function to identify the key pain points, understand constraints including cost, quality, effectiveness, and other factors
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Conduct virtual workshop sessions as needed
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Support in identifying problems and provide resolutions using root cause analysis
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Support process improvement efforts
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Work in a team setting
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Operate in a flexible, adaptable fashion across multiple workstreams
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Complete assignments and daily tasks with independency after understanding goals.
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Growth mindset, adaptable, willing to develop and learn
Must have
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Business Excellence / Lean Six Sigma (LSS) tools and concepts as needed
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Excellent communication and interpersonal skills
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Process Improvement concepts and tools
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Excellent problem solving and analytical skills
Good to have:
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Experience in transition management, or consulting experience
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Experience working in a global, virtual environment with a virtual team across time zones
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